Growing up in real estate with a realtor mother and a builder dad, Charlotte learned real estate by osmosis. She learned to listen, not only with her ears, but also with her heart, to serve without thinking about the cost, to study and know the answers to questions homeowners need answered; to think about the needs of the client before considering her own; and to be patient, at all costs. However, that was only the beginning. Over the years, Charlotte has owned two relocation companies because her heart went out to families who must relocate. She has lived that life and can relate to the pains and blessings that come in the corporate world and the demands on the families. Being a loan officer for over five years taught her the different ways a home can be financed and how to overcome obstacles. Otherwise, a realtor can only help those who have stellar credit. Being the daughter of a builder who did not just build, but crafted a home, she learned what good building looks like and how to spot shoddy workmanship. Since a home is the costliest purchase most people ever make, it is critically important to be a patient credible resource in helping clients find the home which not only best meets their needs, but also is as valuable as the price, they pay for it. By the same token, when working with a seller, it is critically important to price the home in tune with the market as well as staging the home to show its best features, and sometimes have the courage to tell truth about what the seller needs to spend in order that they may maximize the marketability of their home. In this way the home does not grow stale but sells quickly for the maximum amount the “Market will tolerate” so the seller’s assets are protected. It is absolutely vital that a realtor has the ability to think “outside the box”. To facilitate all of this, a realtor must always be aware of the nuances of an ever-changing market. That is why Charlotte will always go above and beyond.